Here are answers to frequently asked questions. Click the questions to reveal the answers.

Before the Race

I have entered, have you received my entry?

If you have entered one of the races, your name will be added to the ‘Sign ups’ tab on the race entry page immediately if you have entered and paid online, or within a few days of us receiving your postal entry.

If it still does not show after one week, get in touch.

Will we receive a race number/bib?

All numbers will be given out on the day. Please come to registration area on the day between 10am and 11am to collect your number (for the 1K race, please come before 10:30am).

I am unable to run. Can I change my entry over to someone else?

Due to the popular demand of the race, we are operating a waiting list for those that missed out on entering. If you are unable to run, please email bookings@runpendock.co.uk with your name and which race you have entered.

Unfortunately we are unable to offer a refund for the 1K or 5K race (your entry fee will be used to help improve our school), but the place will be offered to the next person on the waiting list. For the 10K, unless you wish to donate your entry fee to the school, we can give you a refund*.

Please do not pass your place on to another runner as this will invalidate the insurance and cause problems with the results and prize giving on the day.

* Refunds will be subject to a charge of £2 admin fee taken off the amount refunded. Refunds will also be subject to a payment processing fee set by the entry system, which is around 60p per entry. Refunds will not be given if there is no-one on the waiting list or the withdrawal is within 96 hours of the race (4 days). Refunds will not be given on postal entries due to the large amount of time involved.

Can I enter on the day?

We are unable to change anything on the day and will not be accepting any entries on the day to make things run smoother and ensure results can be processed efficiently after the race.

You can enter online up until the day before the race if the race is not full.

Where does the race start from?

The start and finish of the race will be at Pendock CE Primary School, the postcode for sat navs is GL19 3PW. It is not far from Junction 2 of the M50 motorway.

Map and directions are available on Google Maps.

Is there parking available?

There will be parking spaces available, but we would recommend car sharing if possible to ease traffic.

Are there any facilities such as toilets/showers?

There will be toilets available within the school building. There are no showering facilities.

Is there somewhere I can leave baggage?

Yes, there will be a manned left baggage area.

Will there be somewhere I can lock my bicycle?

Yes, there is a bicycle shed at the school.

Is there a first aider available should any problems arise?

Yes, there will be a first aider present throughout the event.

During the Race

Can I wear headphones during the race?

Personal music players (e.g. MP3 players, iPods, etc) are not permitted to be worn during the race and organisers reserve the right to disqualify any runners breaching this rule. Runners must be able to hear marshals instructions at all time. In addition some parts of the course are narrow and runners need to be able to hear the calls of faster runners wishing to pass.

Will there be any water stations?

There will be a water station at approximately 6km during the 10km race. There will also be water available for all at the end of the race and fun runs.

Are there any distance markers?

For the 5km and 10km runs, there will be markers every 1km.

After the Race

Will there be medals?

Of course. All finishers will receive a medal.

Where are the results?

The results will be added to the Results page as soon as possible once the final runners have completed the race.

Are there any photos available?

Any photos taken during the race and fun runs will be available on our Photos page. These may not be available for a few days after the race as they will take time to organise.

Want to ask a question?

If you have a question that isn’t answered here or on the Race Info page, fill out the form below and we will get back to you as soon as possible.

If you have any questions, please email bookings@runpendock.co.uk.